How are the shipping charges calculated?
Our shipping rates, within the continental U.S. are calculated by using the standard carrier rate tables. We take the weight of the items in your cart and calculate the cost for transport from our zip code, 08078 to yours. To see how much shipping will be, simply add the items you want to the shopping cart and type your zip code in the appropriate field. This method will only work for USA customers. You will see your exact total including the shipping and handling charge. To compare pricing, you may choose either UPS, Fed Ex or USPS or you can choose our Standard Shipping which is only $8.95. If you choose standard shipping, we ship the best and cheapest way possible (PO boxes excluded). For larger orders in the USA, we highly recommend UPS or FedEx. On smaller packages, USPS is often cheaper and faster. MegaHobby also offers our standard $8.95 Shipping anywhere in the USA, and small item flat rate $3.95 shipping! This applies to all orders up to 199.99 -- after that it is free! If you want items to ship to your PO Box you must choose priority mail.
Alaska, Hawaii, FPO and APO must choose Priority Mail.
MegaHobby ships all paints and glue to FPO and APO addresses.
What is $8.95 standard shipping?
If you choose $8.95 standard shipping -- our flat rate domestic shipping charge -- our fulfillment center will choose how to ship your package, based on numerous variables. Your order could be shipped any of the following ways:
· USPS First Class
· USPS Priority
· USPS Media Mail
· USPS Parcel Post
· UPS Surepost
· UPS Ground
· FedEx Ground/Home Delivery
If any of these shipping methods are an issue at your address, please be sure that you choose your specific shipping method at checkout. MegaHobby is not responsible for undeliverable packages and you will be charged another shipping fee if we need to re-send your package to a different address or via a different method.
How does MegaHobby handle preorders?
MegaHobby is happy to offer dozens of popular items for preorder on a daily basis. All orders require payment at the time of checkout, so any preorder will be charged when placed. We will keep the order on file until the item arrives in our warehouse, at which point it will immediately ship to you. All preorders are held until complete, so if you have additional items in your cart or have multiple preorders in one order, the order will not ship until all items have come into stock. If you would like to ship part of your order, please place it separately or call us to be charged an additional shipping fee. Please be aware of all preorder disclaimers on a preorder item page, as sometimes an item will not be available for multiple months and after 90 days we are unable to refund a purchase.
Does MegaHobby ship internationally and if so how much does it cost?
We ship internationally, but there are shipping restrictions: paints that are flammable cannot be shipped via Air or to International locations. These items are classified as flammable. Due to regulations, orders containing flammable items may not be shipped via aircraft. Therefore such orders cannot be shipped to international destinations. Flammable items also cannot be shipped via UPS Air or Express mail. These items may only be shipped within the United States including Alaska, Puerto Rico, Hawaii and APO and FPO using ground or priority services ONLY.
In order to see your shipping total you must add the items you want to the shopping cart, then proceed to checkout. When you are done filling in your shipping and billing info on the next page, you will see your shipping options before you have to pay for the order. Please note you will be responsible for customs charges and any other fees associated with your order once it's received in your country. MegaHobby is not responsible or liable for any import fees, tariffs or postal charges added by the receiving country for picking up your package.
MegaHobby charges you for the item and Shipping when the order is placed. We only accept PayPal and credit cards for international orders placed on the MegaHobby.com website. You may send an international money order in US Funds to pay for the order. If you send a foreign money order, you must include an additional $7.00 for foreign processing. If this $7.00 is not included in the money order, it will be returned to you.
MegaHobby has been shipping internationally for over 14 years with an outstanding record!
Is Everything in Stock?
MegaHobby.com stocks most of the items shown on the website, however sometimes an item is on the website but not in-stock and cannot be shipped. There may be a delay in updating the website inventory to reflect available stock. If you purchase an item and we can not fulfill the order we will notify you within 5 Business Days via email.You can either receive a full refund regardless of payment method or the item can be placed on backorder and it will be shipped as soon as it is available. MegaHobby.com ships with a fill rate of 99.7%.
MegaHobby reserves the right to refuse the cancellation of any order that is already processed for any reason, including special ordering large quantities of an item from a supplier to fulfill an order.
The MegaHobby order and Fufilllment process.
Most Orders Ship out within 1 to 3 Business days from the date of purchase. All orders require a one day or less processing time from the moment the order is placed. All orders our batched every business day at roughly 7:00 am. If you place your order at 10pm the night before it will be included in the following days batch. If you place your order at 11am it will be batched the next day at 7:00am. Your credit card will charged at the time the order is placed. If there are any problems with the order you will notified Via email within 1 to 5 Business days. Most orders ship out within 1 to 2 business days depending on if the items are in our New Jersey warehouse or other warehouses we deal with across this great country. The shipping time is specified on each product under additional information. We always recommend to customers to create an account before placing the order, this way you can track the progress of your order. If you create an account after you place the order you will not be able to track that order. You can only track order status once you are logged in and the order is placed when you are logged in.
MegaHobby has been serving customers online since 2000 with a 99.7% fill rate and outstanding ship times. We also have an eBay store (seller id: Plasticmodelkits) and sell many items through Amazon.com. Prices vary from store to store. We also have wholesale account plans for schools and camps, please call us for information on how to set up an account. Remember you save the most money when shopping directly on MegaHobby.com. Call us Monday through Friday, 9 to 4. We always answer the phones -- you can talk to a real person right here in the USA!
Toll free: 888-642-0093
What happened to my automatic $10 discount for orders over $100?
Due to technical issues with our website, we replaced this automatic discount with a coupon code that will work in conjunction with all of our other coupon codes as well. This coupon code, “MEGA”, will be posted on all of our product pages, along with the checkout page, so that you’ll never forget to type the coupon code into your order – and you can continue getting the lowest prices possible from our site.